When a Death Occurs

Guidance on the immediate steps to take when a death occurs, and how we can assist you through every detail.

Immediate Steps to Take

When a death occurs, the first steps you take depend on the circumstances and location of the death.

Our staff is available 24/7 to guide you through this difficult time.

• If expected, contact the physician or hospice
• If unexpected, call 911
• Contact family members
• Call Berg Mortuary - we're available 24/7

• Medical staff will handle immediate procedures
• Inform staff that Berg Mortuary is your choice
• Contact us to begin arrangements
• We'll coordinate with the facility

• Contact local authorities if necessary
• Call Berg Mortuary immediately
• We'll coordinate with local funeral homes
• We'll arrange transportation

When Death Occurs Away From Home

If a death occurs while away from home, Berg Mortuary can assist you with the complex arrangements.

We will coordinate with a local funeral home at the place of death to ensure:

• Proper care and preparation of your loved one
• Required documentation is completed
• Safe and dignified transportation arrangements
• Coordination of services between locations

Documents You'll Need

To prepare for arrangements, try to locate:

• Birth certificate
• Marriage certificate (if applicable)
• Military discharge papers (if applicable)
• Social Security number
• Insurance policies
• Cemetery deed (if applicable)